By visiting this website, using our mobile app, or making a payment through our platform, you agree to these Terms and Conditions along with our Privacy Policy and Refund Policy.

We provide online and in-app payment facilities for purchasing jewellery and for chit-related payments managed by Silver Palace. All prices are shown in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Users must be 18 years or older and capable of entering into legally binding contracts as per Indian law

Payments made through Cashfree Payments India Pvt Ltd are processed securely. You agree to provide accurate payment information. Silver Palace is not responsible for payment failures due to bank or network issues.

Dispatch is usually completed within 1 or 2 business days. Delivery timelines depend on the destination and courier partner. Refer to our Shipping & Delivery Policy for details.

Refer to our Return & Exchange Policy for detailed procedures on returns, exchanges, and refunds.

All content, logos, and materials on this website and app are owned by Silver Palace. Reproduction or misuse without permission is prohibited

We make reasonable efforts to ensure information accuracy but do not guarantee it. Silver Palace shall not be liable for any indirect or consequential loss arising from the use of our website, app, or payment gateway.

We respect your privacy. Personal data collected is governed by our Privacy Policy.

Silver Palace reserves the right to update or modify these Terms at any time. Continued use of our services after such changes constitutes your acceptance.

For any queries related to these Terms or your use of our services, contact:
Gmail: care@silverpalace.co
PH : +91 8220002539
1, 9, Ayothiraman Complex, Meenakshi Kovil Street, Madurai 625001, Tamil Nadu, India.